Shipping & Returns

SHIPPING POLICY

Delivery Estimates are based on two factors: order processing time and time in transit. In-Stock items will be shipped once the item is located. For most orders, this process begins once your online order has been submitted. Depending on the time you place your order, the order process might not start until the following business day. Business days are Monday-Friday, excluding United States federal holidays. During peak periods you may experience longer than average order processing time.

Shipping & handling will be charged at the time of payment.

Return & Exchange Policy

Return anything, anytime for any reason. 100% Guaranteed. For orders shipped within the United States, use the step-by-step instructions below to return by mail:

  • If you received a damaged, defective, or wrong item from your online order, please contact us right away.

  • Online purchases may be exchanged by mail.

 

STEP 1: Take your package to the carrier of your choice.

  • Be sure that all return packages are properly insured and trackable.

  • Return shipping fees are the customer’s expense.

  • Keep the tracking information until your return has been processed.

 

STEP 3: Mail your package to the following address:

  • 1777 Venice Ln Unit 135

          Miami, Fl 33181

          786- 508-2733

STEP 4: Please allow up to 30 days for us to receive your return and process your credit.

 

How Will I Be Refunded?

 

All returns will be credited to the original form of payment (excluding shipping and handling charges). If you paid with a Gift Card or E-Gift Card, a new E-Gift Card will be issued and emailed to you. All applicable promotions, discounts, offers, free items (as part of a qualifying purchase), and coupons granted at the time of purchase will be prorated and applied to the refund amount. Once the return is processed, we will send an email confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.

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CONTACT

786-508-2733
CYFAB@OUTLOOK.COM

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